Performance Satisfaction Survey


Please provide the following contact information:

Company Name
Last Name
First Name
Work Phone

Street Address
Address (cont.)
City
State/Province
Zip/Postal Code
Country
E-mail

 Performance Measure

 Please rate AIC's Performance in the box to the right of each statement below. The rating scale is based on 1 through 6 with 6 meaning "Very Satisfied" and 1 meaning "Very Dissatisfied".

RFQ Process - Quotes are returned in a timely manner

Inside Representative - AIC's Inside Sales Representative is accessible
Reliability of Delivery - AIC provides on-time delivery
Value - Customer receives a good value for the price paid
Paperwork - The packing slip and certifications are accurate and includes with the shipment as required
Quality - AIC's product is of the highest quality
Communication - Telephone and email messages are handled in a professional manner
Invoice - Invoices are processed accurately
 

When Contacting AIC 

 Please insert in the box to the right of each statement the corresponding number that represents your reasons for contacting AIC. ( 1. Price,  2. Product Availability,  3. On Time Deliveries and 4. Customer Service)

What is your 1st most important reason for contacting AIC?

What is your 2nd most important reason for contacting AIC?
What is your 3rd most important reason for contacting AIC?

Additional Comments (Optional)

Please let us know how AIC can improve its service offerings for you.

 


AIC
Copyright © 2007. All rights reserved.